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Midwest Claims Conference

Join the Midwest Claim Association at the 50th Annual Midwest Claim Conference April 22-23, 2018. The theme for 2018 is “Laugh, Learn, Lead: Engaging in Your Educational Goals.” The Midwest Claim Conference again has offered educational sessions to help us adapt to our changing industry with new opportunities and greater understanding.


The Midwest Claim Association (MCA) Board of Directors and the Midwest Claim Conference Executive Committee extend an invitation for you to join us at the Isle Casino Hotel Bettendorf and Conference Center, in Bettendorf, Iowa, for a full schedule of educational sessions including Health, Life, Disability, Workers’ Compensation, Fraud and Personal/Management.

On Sunday evening, we will be entertained by the comedy team of “Guys with Ties” in the exhibit hall. The Welcome Reception provides an opportunity to network with our exhibitors and other attendees. We believe you will find that the Midwest Claim Conference continues to respond to feedback from our attendees by offering a leading industry conference providing a variety of topics for all levels of staff within your companies.


Cinthia Motley 2018 Midwest Claim Association President

Elaine Pheloan 2018 Midwest Claim Conference




Hotel accommodations are at the Isle Casino Hotel Bettendorf and Conference Center. The Midwest Claim Association has secured a limited number of rooms at a special conference rate of $98.95 per night which includes taxes and facility fee. All rooms include wi-fi internet access.

Room Reservations should be made by April 7, 2018 to receive the group rate.For online reservations, visit: on the “ Book a Room ” button at the top right hand corner of the , page. Input your desired dates. Enter group code CLAIM18 in the “ Offer Code ” then select Check Availability. The room types in the reserved block for the selected dates will automatically populate. Or, call the reservation line at 800-843-4753providing the group code of Claim18.

The Isle offers a complimentary shuttle service to and from the QuadCities Airport (airport code MLI) Please call the hotel at 800-843-4753 to set up your pick up and drop off arrangements.


Register for the conference online by visiting:

Guests are welcome to attend all food events with an attendee with a paid registration. The guest fee includes the Sunday night Welcome Reception, Monday breakfast, and Monday lunch for $125.00. Guests may also register for the optional Golf Outing on Sunday, April 22, 2018 for $130.00. The Golf Outing includes a box lunch with beverages at TPC Deere Run. Lunch starts at 10:45 A.M. followed by rolling tee times beginning at 11:30 A.M.

Guest registration does not allow guests to the educational sessions or the exhibit hall on Monday. Guest admittance to the Welcome Reception and meals must be accompanied by a fully registered Conference Attendee at all times. Conference badges are included in the Welcome packet and may be checked at the entrance of events. Guests may be registered online or at the conference registration desk upon arrival.

*Golf outing is additional fee TPC Deere Run is an 18-hole golf course located at 3100 Heather Knoll in Silvis, Illinois along the Rock River. It is operated by the PGA Tour as a member of their Tournament Players Club network of golf courses and plays host to the annual John Deere Classic tournament. It was designed as a stadium course in association with PGA Tour Design Services.


Early Bird* 
(Up to March 29)

(After March 29)

Conference Fee



Conference Fee for Midwest Claim Association Members



Golf Outing Sunday, April 22 at John Deere Golf Course*


 Guest for Conference Meals/ Welcome Reception



* Early Bird Registration ends on March 29, 2018

Midwest Claim Association Members receive a discount of $25.00 off the registration fee if a current member or if joining the MCA when registering for the Midwest Claim Conference.

No refunds given for conference cancellations AFTER March 29, 2018.
Any cancellation for conference fees paid by credit card will incur a $25 non-refundable charge.


You have the option of paying by check or credit card. If you are paying by check, please make your check payable to: Midwest Claim Association.We encourage everyone to register online, prior to coming to the Conference, but on-site registrations are welcomed. If you would like to submit yourregistration by mail, please send your registration form and payment to:

Midwest Claim Association
P.O. Box 727
Rosemont, IL 60018
Tax ID # 81-4710064


The Welcome Reception includes food, drinks and an opportunity to network with other conference attendees and exhibitors while participating in a fun evening full of laughter presented by “ Guys With Ties.” Grab a plate of hors d’oeuvres and a drink and mingle with other insurance professionals.
The Waterfront Conference Center will be a bustle of activity with exhibitor displays and educational sessions, plus all meals will be presented in this space! Look for your puzzle card in your conference bag and then visit all of the exhibitors listed on the card. Once your card is full of stamps from each of the exhibitors, drop your card off at the Registration Desk to be entered in a raffle for a gift from the Midwest Claim Conference.


TPC Deere Run is an 18-hole golf course located at 3100 Heather Knoll in Silvis, Illinois along the Rock River. It is operated by the PGA Tour as a member of their Tournament Players Club network of golf courses and plays host to the annual John Deere Classic tournament. It was designed as a stadium course in association with PGA Tour Design Services.

SUNDAY, APRIL 21, 2018




7:00 A.M.BreakfastWaterfront Convention Center

8:00 A.M. – 9:00 A.M.Enhancing Teamwork and CollaborationMelissa Smith
Waterfront Convention Center

9:00 A.M. – 10:00 A.M.Electronic Medical RecordsLinda Nefos
Waterfront Convention Center

10:00 A.M. – 10:15 A.M.Morning BreakWaterfront Convention Center

10:15 A.M. – 11:15 A.M.OrthopaedicHealthDr. Matthew Jimenez
Waterfront Convention Center

11:15 A.M. – 12:15 P.M.The Dangers of Social Media and How to Eliminate Wasted Search TimeCurt DeVries
Waterfront Convention Center

12:15 P.M. – 1:15 P.M.Lunch
Exhibitor RaffleWaterford Convention Center

1:15 P.M. – 2:15 P.M.Proper Case Management; Clinical EvaluationsDr. David Boll
Waterford Convention Center

 Attacking A Fraudulent Worker’s Compensation Claim by Initiating A Criminal Fraud InvestigationNorman Burdick
Waterford Convention Center

 Submitting A Bullet Proof ClaimLinda Martien – AAPC
Waterford Convention Center

2:15 P.M. – 3:15 P.M.Differentiate FCE’s for Workers’ Comp., Disability, &Social Security”Cindy Rega
Waterford Convention Center

 Group vs One on One TherapyJoel Abby
Dr. Larry Humberstone
Waterford Convention Center

 Medical Examiner Review of Medical CasesDr. Barbara Harre
Waterford Convention Center

3:15 P.M. – 3:30 P.M.Afternoon BreakWaterford Convention Center

3:30 P.M. – 4:30 P.M.Disability UpdatesCinthia Motley
Waterford Convention Center

 Life RoundtableMike Murphy
Waterford Convention Center

 Achieving resolutions and Effectively
Resolving ConflictAttorney Douglas Fletcher
Waterford Convention Center

4:30 P.M. – 4:45 P.M.Philanthropic Event – “Hand in Hand”Waterford Convention Center

View session descriptions and speaker biographies on
Select the Midwest Claim Conference tab. Register online on

This conference is sponsored by:
Midwest Claim Association
PO Box 727
Rosemont, IL 60018

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